Contact Us



We are always here to answer your questions. We believe that in the timeliness of customer service, we'll do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.

Our online supporting time (UTC+8 AM 10:00- PM 6:00  or  PST19:00- 3:00  6 days a week.We respond to emails 7 days a week, 24 hours a day.If you have any problems, please feel free to contact us. We'll get back to you as soon as we can.

Please do not send duplicated inquires as it will only slow down your responses. We will try our best to give you a reply within 24 Hrs.



[email protected]

Email---One-to-one communication would benefit a quicker answer for emails you sent. You can send an email to [email protected]. regarding what you need, which will be replied within 12 hours, 48 hours on weekends.


Phone call: +86-023-68438829  (UTC+8 AM 10:00- PM 6:00  or  PST19:00- 3:00 )

(If the phone can get through, but no one answers it. In this case, our customer service may not be online.You can leave us a message and we will contact you soon once we recieve your message.)
If the phone can not be connected for the moment?


Factory and Customer Service Department:

No.27-2, 3st Building, Neo-China Top City, Yuanjiagang, Jiulongpo District, Chongqing, China (This is not a returning address)

You can order online 24 hours a day. Also, it's open to customers all over the world, as long as DHL, EMS, USPS or FedEx can reach you. So wherever you are, you are welcomed to shop here at any time.

NOTE: Once you ship returned goods, please note the returned item must be with original packing. Customer center will offer you shipping address, so contact customer service first.

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We would like to talk to someone regarding purchasing one of your canine water treadmills. Call back number is US 443 336 8321

    Jenn Rush

Administrator : Dear customer,

Thanks for your reply.
I have sent an email to you, please check it.


Dear supplier
Good day

please kindly provide a quote for
Gavage Needle 1 unit


Administrator : Dear Customer,

Thanks for your reply.
Do you have pictures of the item you need?